1. Customer has clearly understood about all inclusions and exclusions of availed tour package. Travel Seasons will be not be held responsible if he/she expect more than what is included. Though, Team Travel Seasons always put efforts to upgrade the services wherever possible.
2. Hotels/airlines/transporters/advance booked entrances, they all have their set of cancellations policies and all are applicable to our guests too.
3. Below are general cancellations policies are based on service provider’s policies.
a. 60 days prior to departure date – NIL
b. 45-59 days prior to departure date – Booking amount
c. 30-44 days prior to departure date – 50% of the tour cost
d. 15-29 days prior to departure date – 75% of the tour cost
e. 07-14 days prior to departure date – 90% of the tour cost
f. Less than 7 days – 100%
NOTE: Few bookings are non refundable and does not fall under above cancellation policies. Please check with your Travel Seasons Holiday Expert well in advance.
4. Travel Seasons reserves the right to change/amend the itinerary if required in case of uncontrollable situations like bad weather, labour strike, political situations, rise in taxes. Sometimes, additional expense may incur and that will be borne by customers.
5. Our tour packages are comprises of services provided by Hotels/Airline/Other service providers. Please be informed that we chose these providers based on their experience/knowledge/ services. However, if any unexpected event happen by the action of these providers or their employee and that cause any improper service, injury, baggage damage, death loss, highjack, Travel Seasons will not be held responsible. However, we will take the most possible suitable action against them.
6. In case of any medical emergency, any additional expenses will be borne by customer him/herself and it is advised that customer should call their relatives, family to accompany her/him during entire situation. However, Travel Seasons Tour Manager will take most possible care of the situation. Customer should also understand that Travel Seasons Tour Manager has to fulfil all prior commitments to other guests as well.
7. All guests are requested to be on time to make sure there should be no delay in the program. Some tours/sightseeing/attractions have fixed timing and any delay by any guest will lead to miss of that particular program, in that case, our tour manager reserves the right to left that guest/s behind and proceed to that particular sight.
8. All Guests are requested to respect other fellow guest’s privacy, space, value of time.
9. No Smoking, drinking allowed in coach/car.
10. Travel Seasons liability will be restricted to this particular trip and amount paid for this trip.